Store Policies

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped.

Returns valid 7 days after receipt.
We do not accept any used sextoys,
beyond proven defective products.
The product must be returned with packaging intact.
We do not accept changes of used underwear or clothing.
Shipping costs are charged to the client For any clarification do not hesitate to contact the following forms

By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
By phone: 2310 500535

All our staff from customer care service will always be at your disposal for any further help or information.

Delivery Information

Please note down that shipment of each order is usually proceeded by HAC hellenic courier center.(If you wish your order to be shipped by another Currier Delivery Service ,please send us an e-mail, in order to give you all further information of how it could be arranged).

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item. Shipping Cost will be automatically calculated at the checkout page when both the delivery destination and service option is selected.

The summary of delivery timescales always depends on your countries services. In general the delivery time is: 2-3 days from day of shipment and in working days Monday - Friday

Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to your countries delivery procedures. If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up. Delivery time may vary depending on your Local Post Office.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.